At holipark, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

   1. Account Information - When you sign up or log in via a third-party provider (such as Google or Facebook), we receive your name, email address, and a unique identifier from that provider. We store your email address and display name in our database linked to your account.

   2. Property Information - Information you submit about holiday homes or parks you wish to list or enquire about.

   3. Usage Data - Information about how you interact with our platform, including pages visited and searches performed, collected via third-party analytics services.

2. How We Use Your Information

   1. To provide and maintain our platform and services

   2. To verify your identity and authenticate your account

   3. To respond to your enquiries and provide customer support

   4. To improve our platform and user experience

   5. To send you important updates and communications

3. Cookies and Analytics

   1. We use cookies and similar tracking technologies to enhance your browsing experience and analyse platform traffic.

   2. You can manage cookies through your browser settings. Disabling cookies may affect certain platform features.

4. Third-Party Services

   1. Third-Party Login

      • Data Accessed: When you sign in with a third-party provider we receive your name, email address, and a unique identifier for your account with that provider. We do not receive your password, and we only request the basic profile permissions needed to create and identify your holipark account.

      • Data Usage: Your email address is used to create and identify your holipark account and to send transactional communications (e.g. account notifications). Your display name is shown within the platform to identify you. This data is not used for advertising profiling or any purpose unrelated to operating your account.

      • Data Sharing: We do not sell your personal information. We may share it with our employees, contractors, professional advisers, and service providers (such as hosting and database providers) to the extent necessary to operate the platform. In the event of a business transfer or change of ownership, your data may be transferred as part of that transaction. Data may also be stored or processed in countries outside of Australia.

      • Data Storage & Protection: Your data is stored in our secure cloud database. All data in transit is encrypted via HTTPS/TLS. We do not persist third-party access tokens beyond the immediate authentication request.

      • Data Retention & Deletion: Your name, email address, and provider identifier are retained for as long as your holipark account remains active. You may request deletion of your account and all associated data at any time via the account deletion page.

   2. Hosting & Infrastructure - Our platform is hosted on cloud infrastructure providers that may process data in various jurisdictions.

5. Data Security

   1. We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

   2. Data is stored on secure servers and we use encryption where appropriate.

6. Your Rights

   1. You have the right to access, correct, or delete your personal information. Contact us to exercise these rights.

   2. You may request deletion of your account and associated data at any time.

7. Data Retention

   1. We retain your account information for as long as your account remains active. You may request deletion at any time.

   2. We may retain certain information as required by law or for legitimate business purposes.

8. Children's Privacy

   1. Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

   1. We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page.

   2. Your continued use of the platform after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

    1. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us via the Contact Us page.

Last updated: 1 July 2026